Frequently Asked Questions (FAQ)
1 August 2016
Q: Does RootLicense have money back policy?
A: we have 7 days money back period of all of our products and licenses.
Q: Can I have my license when I pay the price and finish the registration process?
A: All activation process of our products and services are online. The system will activate your requested license automatically when you finish the process.
Q: Do I have to sign a contract?
A: No, its not needed to sign contracts.
Q: Can I cancel my services at anytime I need ?
A: you can cancel your request in the first 7 days and get back the money. And all of our monthly licenses are month to month and you can cancel at any time.
Q: How can I check if my licenses are original and not fake?
A: You can verify your cpanel license in: http://verify.cpanel.net and entering the root ip address of your cPanel server. and also you can verify your cloudLinux License in: CloudLinux License check .
Q: Do I need to insert a license key to validate my software like cPanel, CloudLinux, LiteSpeed or WHMCS ?
A: there are license keys for LiteSpeed and WHMCS that we will give you the keys. But for cPanel and CloudLinux there are no keys and your licenses will be activated by us on the root IP address of your servers.